Job Scope:

The position will be responsible for Government account management and will build an effective relationship with clients and maximize sales prospects inside them.

Location – Mumbai and Delhi

Job Responsibilities

• Actively managing list of Government Accounts portfolio
• Identifying and cultivating new clients and engaging for various stages of sales and to meet monthly sales objectives.
• To maximize share of wallet, provide high levels of customer satisfaction as well as up-sell and cross-sell possibilities within existing consumers.
• Pre-sales and post-sales follow-up coordination
• Weekly and monthly KPIs are being met and exceeded.
• Analysis of Key Government Accounts and a reach strategy.
• Market trends are being tracked, and frequent competitor input is being provided.
• Follow & commit with Yotta’s Policy statements (eg. QMS/EMS/OHS/ISMS/PIMS/ITSM etc)
• Undertake applicable training as communicated from time to time.
• Participation in Risk assessment process, contribute in achieving departmental & management system objectives & Assist in maintaining PIMS controls throughout personal data lifecycle.

Good to have Skills:

• Industry Knowledge: A minimum of 10- 15 years of experience of which 5 Years in Direct government business engagement.
• Business Acumen: Proficient at uncovering key business issues and providing insightful, actionable recommendations for improvement.
• Change Management: Evidence of successful experience helping others manage change in their organizations.
• A strong aptitude for problem-solving, negotiation, and mediation skills
• Strong communication skills and ability to perform effectively in a demanding environment

Behavioral Attributes:

• High level of Integrity
• Art of skillful conversation
• Creativity & Problem Solving
• Learning on fly
• Business Acumen
• Dealing with ambiguity
• Building Trust
• Customer Focus
• Intellectual Horsepower (Functional Skills)
• Action Orientation & Accountability
• Prioritizing, Planning & organizing.
• Listening, Sensing, Observing
• Building Collaborative Relationships

Qualification and Experience:

• Must hold a certificate or degree in sales, marketing, business administration, or a similar discipline.
• 10-15 years of experience in Government IT/ Telecom sales and solutions
• Proficiency in drafting Email/Presentation/Document content for high level correspondence in Government department.
• Local Topology, knowledge of government department’s structure hierarchy as well as connect is a must for this role in the south region.
• Knowledge of regional languages is an added advantage for read and write and communicate.