Key Responsibilities – Operations Management
– Lead the end-to-end processing of mutual fund transactions, including Purchases, Redemptions, SIPs, STPs, SWPs, Switches, and NFOs.
– Ensure timely and accurate execution of all investor transactions within defined TATs.
– Monitor daily operational activities and maintain high standards of accuracy and quality.
– Coordinate with AMCs, RTAs (CAMS & KFin Technologies), distributors, custodians, and banking partners.
– Handle escalations related to transaction processing and investor servicing.
– Oversee account opening, folio creation, nominee updates, FATCA, CKYC, and KYC documentation.
– Ensure adherence to SEBI, AMFI, RBI, and internal compliance guidelines.
– Conduct regular reconciliations of transactions, investor holdings, and bank accounts.
– Prepare daily, weekly, and monthly MIS reports, dashboards, and operational performance reports.
