Key Responsibilities – Operations Management

– Lead the end-to-end processing of mutual fund transactions, including Purchases, Redemptions, SIPs, STPs, SWPs, Switches, and NFOs.

– Ensure timely and accurate execution of all investor transactions within defined TATs.

– Monitor daily operational activities and maintain high standards of accuracy and quality.

– Coordinate with AMCs, RTAs (CAMS & KFin Technologies), distributors, custodians, and banking partners.

– Handle escalations related to transaction processing and investor servicing.

– Oversee account opening, folio creation, nominee updates, FATCA, CKYC, and KYC documentation.

– Ensure adherence to SEBI, AMFI, RBI, and internal compliance guidelines.

– Conduct regular reconciliations of transactions, investor holdings, and bank accounts.

– Prepare daily, weekly, and monthly MIS reports, dashboards, and operational performance reports.