Primary focus
- Understand corporate guidelines and be able to brief a job clearly to the corresponding cell unit(s);
- Serves as key liaison between client and SGS;
- Take project briefs and follows procedures for costing and quoting;
- Works direct with client & printer collating required information to start the job;
- Promotes, services and exceeds customer expectations through vigilance and being pro-active to clients present and future needs;
- Brief off-site production cell;
- Track and maintain projects to ensure product launch timelines;
- Contribute technical knowledge in pre-production meetings;
- Manage projects from artwork design through to print;
- Liaison with printer on any print technical issue.
Supporting tasks
- Periodically contact printers getting the latest printer specification;
- Participate in the CAR investigation, if needed;
- Learn and use client appointed system to record all checks that have been done;
- Any ad hoc task as assigned by Lead Print Production Manager, Cell Manager or Site Management
Performance Management
Ability to transfer client’s requirement into a workable solution
