- Job Title: Sales Development Representative (Appointment Setter)
- Company: Gryd Co.
- Job Type: Full-Time
- Experience Required: 1–2 Years
- Education: Bachelor’s degree in Business, Marketing, Sales, or a related field (preferred)
- Location: New Delhi, India
Key Responsibilities
- Qualify inbound and outbound leads to identify high-intent prospects.
- Schedule qualified appointments for the closing team while ensuring alignment with ideal customer profiles.
- Maintain a high appointment show-up rate through timely confirmations, reminders, and follow-ups.
- Build rapport with prospects and effectively communicate the value proposition.
- Maintain accurate records of lead interactions, outreach efforts, and appointment statuses in CRM systems.
- Monitor lead quality and continuously improve booking-to-conversion ratios.
- Collaborate with the closing team to ensure seamless handovers and better sales outcomes.
- Meet and exceed weekly and monthly appointment-setting targets.
Requirements
- 1–2 years of experience in sales, pre-sales, business development, or appointment setting.
- Prior experience in SaaS, EdTech, consulting, or any high-ticket sales environment with deal values of ₹1 lakh or above.
- Excellent verbal and written communication skills.
- Strong objection-handling and follow-up capabilities.
- Comfortable working in a target-driven and performance-oriented environment.
- Familiarity with CRM tools and sales tracking processes is preferred.
Key Success Metrics
- Number of qualified appointments booked.
- Appointment show-up rate.
- Lead-to-appointment conversion rate.
- Data accuracy and CRM hygiene.
- Contribution to overall sales conversions.
