About the Company:

At Amaavi Experiences, we believe in transforming leisure travel into a seamless, enjoyable experience. Our team of dedicated travel experts works passionately to simplify every stage of the journey for our clients. From selecting the perfect destination and crafting a personalized itinerary to managing visa processes, booking arrangements, and providing continuous on-trip support, we handle it all with precision and care. Our commitment is to make every holiday as hassle-free as possible, allowing travellers to focus on creating memories.

Key Responsibilities

1. Travel Consultation & Client Understanding

• Understand client preferences, travel style, pace, budget, dietary needs, and special requests.
• Conduct detailed discovery calls to uncover what clients truly want.
• Present options clearly and confidently.

2. Itinerary Design & Curation

• Craft highly bespoke itineraries with immersive experiences, local touches, scenic routes, and thoughtful recommendations.
• Research destinations, hotels, experiences, transfers, and curated add-ons.
• Create visually appealing, structured itineraries aligning with Amaavi’s storytelling style.

3. Coordination & Booking

• Work with hotels, DMCs, local partners, guides, and internal teams to arrange all trip elements.
• Ensure seamless coordination of flights, hotels, transfers, activities, and restaurant reservations.
• Prepare final travel documents in a polished, brand-consistent format.

4. Customer Experience & Relationship Management

• Offer proactive communication and updates to clients throughout planning and travel.
• Build long-term relationships with Amaavi travellers and encourage repeat travel.
• Keep a calm, solution-oriented attitude when handling unexpected travel issues.

5. Operations & Collaboration

• Work closely with the Visa, Flights, and Operations teams to ensure alignment.
• Maintain data, records, and inputs in our internal trackers.
• Participate in brainstorming sessions for new destinations, experiences, and products.

What We’re Looking For

Experience & Skills

• 1-3 years of experience in travel planning, operations, itinerary design, or customer-facing roles (freshers with a strong passion for travel may be considered).
• Strong communication skills (written + verbal).
• Good knowledge of global destinations
• Strong sense of structure, organisation, and time management.
• Ability to multi-task across multiple clients & itineraries.
• Creative thinking with attention to detail.

Mindset & Personality

• A genuine passion for travel and discovering new destinations.
• Naturally empathetic, calm under pressure, and client-first in approach.
• High standards of quality and a sense of ownership.
• Curiosity and willingness to continuously learn about new places, products, and experiences.
• A team player who collaborates effortlessly.

Why Join Amaavi

• Be part of a rapidly growing premium travel brand redefining high-touch travel.
• Work in a creative environment that values depth, storytelling, and authenticity.
• Build unforgettable journeys and be the reason someone smiles on a holiday.
• Culture built on integrity, collaboration, curiosity, and excellence.
• A workplace built on ownership, integrity, and creativity
• Growth opportunities across Holiday Design, Operations, Sales, Product, Leadership